Privacy Policy

This Privacy Policy describes how your personal information is collected, used & shared when you visit or make a purchase through www.flavors.lk

What Personal information do we collect?

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address & some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view & information about how you interact with our site.

These Information will be collected via:

Cookies – Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

Log files – Log files will track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider etc.

Account Information

We collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number when you register an account with us & purchase items through the site

How do we use the information we collect?

We only use your information to fulfill the sales and delivery process and will make sure that it will not be inappropriately disclosed, misused, lost, altered or accessed. We may disclose your information if we are required by the law to do so.

What information do we share with third parties?

The third party service providers used by us (for delivery and online payment) will only collect, use your information to the extent required for them to provide their service.

Shipping Policy

Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.

Once your place your order an automated e-mail notification will be sent to the e-mail address provided. Order progress can be checked by logging into your account & providing the tracking number given to you at the order checkout.

Shipping Charges

Colombo & suburbs (within a 20Km. radius from our location)

  • Free delivery for orders above Rs. 1500.00
  • Rs. 250.00 orders less than Rs. 1500.00

Outstation (All other areas)

  • Rs. 100.00 for orders above Rs. 1500.00
  • Rs. 350.00 for orders less than Rs. 1500.00

Returns Policy

At flavors, we take great pride in the quality of our products. We carefully inspect your order prior to shipment. Please inspect your order prior to accepting same for any damages. Goods once delivered cannot be returned due to food hygiene

Flavors Satisfaction Guarantee

Quality

We are very passionate about the quality of our products.  We continually strive to increase the standards   and never reduce the quality of our products. We do not use artificial colors or flavors to enhance the taste/color of our products.  We do everything we can to make our products better: taste better, smell better, last longer and remain fresh as possible. We have earned a reputation by offering remarkable products at amazing prices.

We at Flavors want you to be delighted with the aroma & taste of our products.  You can be assured of 100% natural products without any artificial colors or flavors. we stand behind every product we sell with our “Flavors Satisfaction Guarantee”.